Ways to Contact Us

Enjoy the convenience of a dedicated 24-hours-a-day contact center.

Our ADIB Priority Banking toll free number runs 24 hours a day. Our ADIB Client Agents are just a phone call away.

Whatever the time, simply call us at 800 200 from the UAE or 08082343702 (toll free) from the UK.

Complaints Procedure.

For details of how to make a data protection complaint, please refer to the Data Protection and Privacy page

For all other complaints, you can find information about the complaints procedure by clicking here. This complaints procedure applies to customers of ADIB UK only.

The ADIB UK Complaints Procedure applies to Customers of ADIB UK only.

ADIB Group Customers can submit their Complaints to their respective Country ADIB Branch as follows:
ADIB UAE: customerservice@adib.ae
ADIB Qatar: adibqatar@adib.com
ADIB Sudan: ADIBSUDAN@adib.com
ADIB Iraq (Baghdad): Baghdad.CustomerService@adib.com
ADIB Iraq (Basra): Basra.customerservice@adib.com
ADIB Iraq (Erbil): Erbil.CustomerService@adib.com
ADIB Egypt: ADIBEgypt@adib.com